Information Systems and Technology (CGU)
Consumer health information written by health care professionals is often inaccessible to the consumers it is written for. Traditional readability formulas examine syntactic features like sentence length and number of syllables, ignoring the target audience's grasp of the words themselves. The use of specialized vocabulary disrupts the understanding of patients with low reading skills, causing a decrease in comprehension. A naive Bayes classifier for three levels of increasing medical terminology specificity (consumer/patient, novice health learner, medical professional) was created with a lexicon generated from a representative medical corpus. Ninety-six percent accuracy in classification was attained. The classifier was then applied to existing consumer health web pages. We found that only 4% of pages were classified at a layperson level, regardless of the Flesch reading ease scores, while the remaining pages were at the level of medical professionals. This indicates that consumer health web pages are not using appropriate language for their target audience.
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T. Miller, G. Leroy, S. Chatterjee, J. Fan, and B. Thoms, "A Classifier to Evaluate Language Specificity in Medical Documents", Hawaii International Conference on System Sciences, January 2007.