Claremont Colleges Library

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This poster presentation explores the ways reference and technical services staff can work together to build strong, user-centered collections and best serve student and faculty patrons. It highlights the professional path of the author during a transition from public services to technical services in a newly created position: information resources coordinator.

The challenge is twofold: 1) how to apply reference services expertise to a new scope of responsibility that includes collection analysis and management of print and electronic resources, and 2) how to build collaborative and meaningful relationships with reference and teaching librarians in order to best evaluate existing and future resources in support of student learning?

With a focus on communication and outreach, collaborative collection development, assessment, and user services, the goal of this poster is to encourage reference librarians to think of the ways that partnerships across service areas serve to promote the work that they do, and the way they can influence decisions made across the library.


Originally presented at the CARLDIG-S Fall Program, Reference Rising: Problem-Solving Challenges and Opportunities in Reference Programming on December 4, 2015

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© 2015 Madelynn Dickerson

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