Researcher ORCID Identifier

Graduation Year


Date of Submission


Document Type

Campus Only Senior Thesis

Degree Name

Bachelor of Arts



Reader 1

Jay Conger

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© 2021 Theodore L Chamberlain


In mid-March 2020, the world stopped and watched as the COVID-19 pandemic went from a modest threat to a national emergency. The COVID-19 pandemic has dramatically impacted how organizational teams interact and connect. Previous transitions into the virtual work environment have been deliberately planned with measurable trajectories. However, the pandemic has prompted an unprecedented shift that will likely continue for years to come. This research aims to discuss subtleties associated with working from home during the COVID-19 crisis. Specifically, this paper discusses the history of team dynamics research. After discussing the multiple dimensions that contribute to determining team success, I find essential norms, empathy, patience, and communication are critical for creating high-performing virtual teams. Much of the pandemic-based literature is forthcoming. This paper highlights the importance of social connection in groups and offers practical guidelines for virtual team leadership.

This thesis is restricted to the Claremont Colleges current faculty, students, and staff.