Graduation Year


Date of Submission


Document Type

Campus Only Senior Thesis

Degree Name

Bachelor of Arts



Reader 1

Nishant Dass

Rights Information

@2023 Bhaavika Guptha


This thesis presents an analysis of the impact of COVID-19 pandemic induced-lockdowns on the acceleration of digitalization within the Indian economy, with a specific focus on adoption of Unified Payments Interface (UPI) as a substitute for traditional payment systems. The research aims to evaluate the extent to which the lockdowns acted as a significant catalyst causing a permanent shift towards digital transactions, replacing traditional transaction methods and paving the way for a cashless economy. Through an in-depth examination of the payment landscape prior to, during, and post the pandemic-induced lockdowns, the study explores whether the adoption and integration of the UPI system emerged as a preferred alternative to cash-based, paper-based, Point of Sale, and electronic-based transactions. The findings of this thesis offer valuable insights into the pandemic’s transformative effect on the digitalization of payment systems in India, highlighting potential policy implications and providing predictive insights into future trends in digitalization and financial inclusion within the Indian economy.

This thesis is restricted to the Claremont Colleges current faculty, students, and staff.