Graduation Year


Document Type

Campus Only Senior Thesis

Degree Name

Bachelor of Arts



Reader 1

Roberto Pedace

Reader 2

Sean Flynn

Rights Information

© 2015 Shreya Soota


Taxis are a popular mode of travel in Singapore because of their convenience and high levels of comfort. Despite having approximately 28,000 taxis, Singapore’s taxi system is under-optimized. As a result, e-hailing applications have transformed the way consumers select ride services. Such apps have provided a faster and more convenient service. In fact, both consumers and taxi drivers have reaped significant benefits from e-hailing services. In our study, we use average wait times and prices to understand the impact e-hailing applications have had on the Singapore taxi industry. We predict that such services would have negatively impacted the existing taxi dispatch system. We found e-hailing applications reduced the average wait time for passengers. Prices were the cheapest for Uber. Due to limitations in the study, we cannot conclude if these are statistically significant results.


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