Campus Only Senior Thesis
Bachelor of Arts
© 2015 Shreya Soota
Taxis are a popular mode of travel in Singapore because of their convenience and high levels of comfort. Despite having approximately 28,000 taxis, Singapore’s taxi system is under-optimized. As a result, e-hailing applications have transformed the way consumers select ride services. Such apps have provided a faster and more convenient service. In fact, both consumers and taxi drivers have reaped significant benefits from e-hailing services. In our study, we use average wait times and prices to understand the impact e-hailing applications have had on the Singapore taxi industry. We predict that such services would have negatively impacted the existing taxi dispatch system. We found e-hailing applications reduced the average wait time for passengers. Prices were the cheapest for Uber. Due to limitations in the study, we cannot conclude if these are statistically significant results.
Soota, Shreya, "Taxi! Taxi!: The Impact of E-hailing Apps on the Singapore Taxi Industry" (2016). Scripps Senior Theses. 769.
This thesis is restricted to the Claremont Colleges current faculty, students, and staff. It is not available for interlibrary loan. Please send a request for access through Contact Us.