Date of Award
Summer 2024
Degree Type
Open Access Dissertation
Degree Name
Information Systems and Technology, PhD
Program
Center for Information Systems and Technology
Advisor/Supervisor/Committee Chair
Claudia Caceres
Dissertation or Thesis Committee Member
Wallace Chipidza
Dissertation or Thesis Committee Member
Samir Chatterjee
Dissertation or Thesis Committee Member
Itamar Shabtai
Terms of Use & License Information
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Rights Information
© 2024 Whitney M Kotlewski
Keywords
Artificial Intelligence, Critical Race Theory, Data Visualization, Misinformation, Racial Justice, Social Media
Subject Categories
Science and Technology Studies | Sociology
Abstract
This study investigates the role of artificial intelligence (AI) and data visualization in mitigating social harm during racial discourse. The study employed Design Science Research along with several theories, including Postcolonial, Critical Data Studies, Behavioral Change, Intersectionality, Visual Perception, Design Justice, and Critical Race theories, to create ClapbackForJustice, an AI-powered plugin aimed at combating so-called fake news, establishing guardrails, and reducing social harm against African Americans and their allies on social media. Cutting-edge frameworks, empirical testing via ChatGPT-4, and a mixed methods survey were critical to the methodology. The results revealed notable outcomes in identifying nuances in racial discourse: hate speech, harm, toxicity, the usage of stereotypes, and racial misinformation. Significant behavioral shifts among 27 participants in terms of enhanced awareness of racially charged content and a significant sense of empowerment to combat such content were observed. This study is a novel approach to Design Science Research and Information Systems and Technology. It is focused on promoting racial justice and anti-racism, and it highlights the transformational impact of advanced technology on societal progress toward racial justice.
ISBN
9798383700631
Recommended Citation
Kotlewski, Whitney Mariena. (2024). Designing for Racial Justice: AI, Data Visualization, and Mitigating Social Harm during Racial Discourse. CGU Theses & Dissertations, 827. https://scholarship.claremont.edu/cgu_etd/827.
