Researcher ORCID Identifier

Document Type



Pomona College, Economics (Pomona)

Publication Date



Multimarket contact, Telecommunications, Internet, Broadband, Product quality, L13, L15, L96


I investigate the effect of competition on quality in the internet service provision industry: I examine both local competition within markets and multimarket contact among firms across markets. This industry offers an ideal setting, as quality is both objective and measurable. I use data from from 2008 to 2014 to estimate a reduced-form model of the effects of local competition and multimarket contact on realized consumer download speeds. I find that increased multimarket contact leads to decreased download speeds, which is consistent with the mutual forbearance hypothesis. I also find that duopolies lead to faster download speeds than do monopolies, but that further increases in the number of competitors decrease speeds.


Open access funding provided by SCELC, Statewide California Electronic Library Consortium. The author did not receive support from any organization for the submitted work. Originally published by Springer Link in Review of Industrial Organization.

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© 2023 Kyle Wilson

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Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.