Developing a Measure of Knowledge Management Behaviors and Practices
Business | Management Sciences and Quantitative Methods | Marketing
Knowledge management has recently emerged as a new discipline and is generating considerable interest among academics and managers. Given its newness, there is still little guidance in the extant literature on how to measure knowledge management. This paper presents the first scale developed to measure knowledge management behaviors and practices and in so doing provides construct boundaries that should enable the development of a theory of knowledge management (Zaltman et al., 1973).
© 2003 MCB UP Ltd
Darroch, J., “ Developing a Measure of Knowledge Management Behaviors and Practices,” Journal of Knowledge Management 7, no. 5 (2003), pp. 41-54. doi: 10.1108/13673270310505377