Developing a Measure of Knowledge Management Behaviors and Practices

Document Type

Article

Department

Religion (CGU)

Publication Date

2003

Disciplines

Business | Management Sciences and Quantitative Methods | Marketing

Abstract

Knowledge management has recently emerged as a new discipline and is generating considerable interest among academics and managers. Given its newness, there is still little guidance in the extant literature on how to measure knowledge management. This paper presents the first scale developed to measure knowledge management behaviors and practices and in so doing provides construct boundaries that should enable the development of a theory of knowledge management (Zaltman et al., 1973).

Rights Information

© 2003 MCB UP Ltd

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